The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 0 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Some customers have noticed their t-shirt hair towel becomes even more absorbent after washes! And since they're made with organic cotton, they are high quality so they hold up well to daily use and frequent washes.
Machine wash cold. Non-chlorine bleach when needed. Gentle cycle. Tumble dry low.
Our t-shirt hair towels are the same shape as your regular bath towel (a rectangle). They're just a more manageable size and lightweight so when it's plopped on your head, it actually stays in place and doesn't pull on your hair!
Wrap your hair the same way as you have been doing your whole life! If you prefer not to wrap your hair, that's fine - you'll still notice positive results! Simply blot excess water and gently squeeze your hair in sections.
Here are a couple of YouTube links about wrapping your hair with our towels (copy & paste links):
"Sleeping in the Plop" by The Clean Curl: https://www.youtube.com/watch?v=YVQS8oq9hVU
Minimalist Night Time Routine from Karrah Marie: https://www.youtube.com/watch?v=Gs3L5WIHGvg&t=32s
Wash the towel before use. It will soften and increase absorption. Don't worry about it shrinking - we factored in the 5% shrinkage rate when we made the towel!
Our packaging choices were made with the earth and simplicity in mind while offering sufficient protection.
The cellophane bag protects the towel from dust and keeps it neatly in storage. It also protects it from chemicals at our salon retailers. It is biodegradable. When we run out of our current supply, we are planning to switch to a recyclable polyethylene bag made with 100% recycled content.
The postcard insert is made with recycled content and is recyclable.
The colored poly mailer is recyclable and we plan to switch to one made with recycled content.
We no longer include printed packing slips or receipts since they are emailed. Saving trees one piece of paper at a time!